Bank Holiday Deadlines – GOOD FRIDAY AND EASTER 2016
Please take note of the following to ensure prompt payment during the upcoming Good Friday and Easter 2016 bank holiday periods. Please make sure that your timesheets arrive at the Head Office by post (92-96 Lind Road, Sutton, SM1 4PL) or email (wages@a24group.com) as follows:
Please also note the following regarding the deadline for w/e 27/03/16:
1. Timesheets submission – end of Tax year 2015/2016, weekending 27/03/2016 (shifts including Sunday 27 March 2016).
*Weekending 27/03/2016 is the last week of the Tax Year 2015/2016 so please ensure you submit all timesheets up to Sunday 27 March 2016 into us well before 09:30am Monday 28 March 2016 deadline (this may reduce the amount of tax you pay at the beginning of the new tax year 2016/17). If you are working for the whole of the previous week, please send in your timesheets as you complete shifts rather than trying to send them all on the Monday morning following that week’s work. Due to the tight timescales Payroll will be processing timesheets as they come in, to ensure we can pay you promptly on Friday 1 April 2016.
2. Payroll – Telephone calls In order to ensure we can pay you promptly, we need to notify you that we will not be taking Payroll calls on Tuesday 29 March 2016. Lines will re-open at 9am on Thursday 31 March 2016.
Re: Bank Holiday Deadlines – CHRISTMAS 2015 / NEW YEAR 2016 Please take note of the following to ensure prompt payment during the upcoming 2015/2016 bank holiday periods. Please make sure that your timesheets arrive at the Head Office by post (92-96 Lind Road, Sutton, SM1 4PL) or email (wages@a24group.com) as follows:
Please also note the following regarding the above deadlines: 1.*Shifts worked up to Weekending 03/01/2016 Please try to get as many of your timesheets in to us as soon as possible and well before the deadline for this week – i.e.- please send in timesheets as soon as you have worked a shift for this weekending and please do not hold onto them, even if this results in submitting several timesheets for this particular week. Due to the tight timescales and Bank Holiday backlogs payroll will be processing timesheets as soon as they come in to ensure we can pay you promptly (on Friday 08 January 2016) for the work completed in the previous week.
2. Payroll queries – Phone line opening hours In order to ensure we can pay you promptly over this period we need to notify you that we will be operating reduced hours with regards to our payroll phone lines for payroll queries, as follows:
Please note: Our payroll telephone lines are not usually open on Wednesdays. Thank you for all of your hard work this year. Merry Christmas and Happy New Year! Best Regards, A24 Group Payroll Team
Here at Grosvenor Nursing we understand how busy our Candidates schedules can be and now have an app for all the hard-working Candidates which can be updated easily. The major feature of this app is ‘Easy to use’. It allows our candidates to indicate their availability for shifts for up to 7 days in advance which are split into the standard Early, Late and Night availabilities within the calendar. Our candidates are able to see when they are booked and easily see what additional shifts they may be available for.
Scheduling can take a lot of your time and energy. Fortunately, there’s a better way, download Staffshift Mobile now!
As a Healthcare Professional, you have many responsibilities, let our Staffshift Mobile application allow you to manage your diary more proactively.
When we are co-ordinating shift requirements with our clients it requires the utmost efficiency and timely feedback to our Clients. With our Candidates having a simple mobile application to ensure their availability is always current ensures that we will have the benefit of being able to fill shifts quickly.
Shift Planning of your availability for work which will enable Grosvenor Nursing to see your availability and call you for shifts according to your indicated preferences. The calendar will allow you to update for up to 7 days in advance.
Accessible, Staffshift Mobile is at your fingertips, log in and update your availability on the go which is an immediate update to Grosvenor Nursing.
Fast, friendly, helpful support from our offices, we are available 365/24/7.
Accommodate a variety of Staff, if you are a Nurse or a Caregiver this simple app will work for you.
System requirements, you will need iOS 7 or later and for Android you will need Android 4 or above in order for Staffshift Mobile to be supported by your mobile device.
Cost of the Staffshift Mobile application is FREE!
For Android you can Download the app now from your Google Play Store For iOS you can Download the app now from your App Store
We are automatically sending invites for registration to Staffshift for Grosvenor Nursing candidates in the next week, once you have registered your details you will be able to download Staffshift Mobile, log in with your Staffshift log in details and immediately begin to update your availability for work.
If you would like the invitation to join Staffshift sooner, you can inform your consultant and they will arrange for the invitation to be sent to you within 24 hours.
If you are not currently working with Grosvenor Nursing, this is another advantage for you to join our Agency now, with one registration you will be eligible for work with the 5 Agencies under the A24 Group.
Register nowto take advantage of great work opportunities.
Unfortunately we’ve been experiencing a number of issues regarding electronic timesheet payments for bookings carried out at NHS Trusts that use eTimesheets.
Some NHS Trusts have elected to use this system as it allows them to closely control their agency usage and spend. Ward managers have been instructed to only “Authorise” bookings where they can clearly see the agency worker completed the assignment that they were booked for.
In most cases delays in payment are on the Trust’s side and result when ward managers do not have sufficient information to confirm your attendance and “Authorise” your timesheet for payment.
Payroll and your bookings consultant will always work with you and the relevant ward manager/s to resolve these issues speedily BUT in most cases the delays can be avoided if you follow the guidance below.
Feedback from these Trusts highlights that there are four main issues that delay their authorisation of your shifts:
The Agency Worker did not sign the “Agency Book” on the ward to state their start time when they began their shift *** Please Note: Some wards also require you to sign out also
The Agency Worker is asked to change wards, due to a changing need at the Trust, and they do not sign the “Agency Book” on the original ward to state where they were moved to
The Agency Worker is asked to change wards and they do not sign the “Agency Book” on the new ward to state the start time and the ward they were moved from
The Agency Worker works a shift that has not been added to the online booking portal on the wards
Tips:
Once you arrive for your shift, it is your responsibility to sign the “agency book”. Always ask a member of staff to initial next to your name (this is normally done by the ward manager, ward sister or ward clerk to acknowledge that you have arrived for your shift).
Politely insist that they sign the book at the time because as you know wards can be busy places and they may forget causing delays in your pay.
Always note where you were asked to move to and from in the “agency book” books on both wards. This leaves a paper trail to help us get you paid quickly after the shift. This normally results in new booking reference numbers being generated of the Trust’s booking system as each ward is treated as a separate shift when it comes to payments.
When you have concluded your shift and ready to leave the ward politely ask the ward sister if they could “Authorise” your timesheet.
In the event that you arrive on a ward and they say the shift you were booked for has been cancelled (this is rare but can happen for a number of reasons) and they then offer to keep you on to work or move you to a different ward to work then it is important they create a new booking for you on the system that can be later “Authorised”. Please let your consultant know in this instance.
Note:
To allow us enough time to process payments for the Friday after the booking was carried out, for client s using the eTimesheets our payroll cut off for “Authorised” eTimesheets is Monday at 3pm. In the event the trust authorises your timesheet after this time the timesheet will be processed in the following week’s payroll run.
To ensure streamlining of payment we also urge candidates to inform us if they have been moved from one ward to another at the client. This way we can update our systems to reflect the correct booking for each candidate and timesheet.
By following the above guidance you will help us get you paid as quickly as possible. However, if you do experience issues with payments for bookings carried out at eTimesheet clients. Please call your consultant to see if the ward has “authorised” your shift.
Please take note of the following to ensure prompt payment during the upcoming 2015 bank holiday periods.
Please make sure that your timesheets arrive at the Head Office by post, hand delivered (92-96 Lind Road, Sutton, SM1 4PL), or email: wages@a24group.com as follows:
Please also note the following regarding the deadline for w/e 29/03/15:
1. Timesheet submission – end of Tax Year 2014/2015, weekending 29/03/15(shifts including Sunday 29 March 2015).
*Weekending 29/03/15 is the last week of the Tax Year 2014/2015 so please get your timesheets into us well before 09.30am Monday 30 March 2015 deadline.
For example: If you are working for the whole of the week previous, please send in your timesheets as you complete shifts rather than try to send them all on the Monday morning following that week’s work. Due to the tight timescales Payroll will be processing timesheets as soon as they come in to ensure we can pay you promptly on Thursday 02 April 2015 for the work you have completed the previous week.
